The Leadership & Management Code Playbook – First-Time Manager Guide (PDF)

The training most new managers never get.

Most people become managers because they were good at the job below it, not because anyone taught them how to lead people. The Leadership & Management Code Playbook covers the small number of skills that separate a manager people want to work for from one they merely tolerate, drawing on behavioural psychology: how people actually respond to feedback, framing and expectations.

What's inside: 6 chapters

• The First 90 Days – a week-by-week plan to build trust and authority: listen (weeks 1–2), set the terms (weeks 3–6), earn the harder trust (weeks 7–12).
• Running 1:1s That Actually Matter – a four-part, 30-minute structure plus a ready-to-copy 1:1 template.
• Feedback That Lands – the SBI method (Situation → Behaviour → Impact) with ready-to-use scripts for corrective and positive feedback.
• Delegating Without Losing Control – a Delegation Decision Worksheet and a simple rule of thumb for what to hand off.
• The Hard Conversations – underperformance, conflict between team members, and saying no to your own manager, with example wording.
• Quick-Reference Cheat Sheet – six psychology principles for managers (Contrast Principle, Loss Aversion, Reciprocity, Anchoring, Specificity Bias, Consistency Bias) and how to use each one.

Who it's for

New and first-time managers, team leads, and experienced managers who want a sharper toolkit.

Format

• PDF, 8 pages, A4
• Read on screen or print the templates
• Instant digital download after purchase

This is a digital product. No physical item will be shipped. For personal use only; not for resale or redistribution.